Operations • Events • Creative
WHAT DOES FRACTIONAL OPERATIONAL MANAGEMENT LOOK LIKE?Fractional operational management means you get a senior ops leader embedded in your organisation — without the cost or commitment of a full-time hire.
Lintel works alongside arts, education and heritage organisations to build the operational foundations that make everything else possible. We come in, learn how your organisation actually works, and then fix what isn't — whether that's governance, processes, staffing structures or compliance gaps.
We stay for as long as you need us. Steady, practical support, and a plan to get your organisation to hold on their own.
01Operations Management
ORGANISATIONAL · COMMERCIAL · COMPLIANCEWe work at the operational core of your business, to achieve your goals. We build the processes, structures and teams that make everything else possible.
HEALTH & SAFETYRisk assessments, event safety plans, licensing support, and compliance frameworks built around your organisation's specific context.
PROCESS & SYSTEMSOperational documentation, workflows, and governance structures that give your team clarity and your organisation resilience.
STAFFING & TEAMSRecruitment support, team structure, volunteer coordination, and the briefing frameworks that mean people know exactly what they're doing.
COMMERCIAL GROWTHIncome diversification, trader and sponsorship strategy, and the commercial thinking that turns events into sustainable revenue.
Signs you might need us
You're applying for funding and the application is asking for operational documentation you don't have.
Your organisation is growing but the processes haven't kept up and you're feeling overstretched.
You know you should be generating more income from what you do but nobody has had the time or headspace to work out how.
When a key member of staff leaves, an enormous amount of institutional knowledge walks out the door with them.
Your event is six weeks away and you still don't have documentation from half your traders.
You've got a licensing hearing coming up and you're not entirely sure the community is on your side.
Your H&S documents exist somewhere, but if an inspector walked in tomorrow you couldn't put your hands on them with confidence.
If any of these sound familiar, you're not alone. You've just reached the point where the right operational support would make an outsized difference. That's exactly what we're here for.
How we work
Say hello
Every project starts with a conversation. We’d love to have a chat, see what you’re working on, and whether we’re the right fit.